TY  - CONF
TI  - Guidelines for the Management of Complex Socio Technical Systems
AU  - Saurin, Tarcisio A.
AU  - Rooke, John
AU  - Koskela, Lauri
AU  - Kemmer, Sérgio
AD  - Associate Professor, Industrial Engineering and Transportation Department, Federal University of Rio Grande do Sul, Brazil, saurin@ufrgs.br
AD  - Research Fellow, School of the Built Environment, University of Salford, UK, j.rooke@salford.ac.uk
AD  - Professor, School of the Built Environment, University of Salford, l.j.koskela@salford.ac.uk
AD  - PhD student, School of the Built Environment, The University of Salford,  S.Kemmer@salford.ac.uk (scholarship granted by CNPq, Brazil)
ED  - Formoso, Carlos Torres
ED  - Tzortzopoulos, Patricia
PY  - 2013
DA  - 2013/07/31
T2  - 21th Annual Conference of the International Group for Lean Construction
C3  - 21th Annual Conference of the International Group for Lean Construction
CY  - Fortaleza, Brazil
SP  - 13
EP  - 22
SN  - 2309-0979 (ISSN)
AB  - While lean construction supports the management of complexity, a set of guidelines has not yet been articulated and explicitly linked to complex systems theory. In this study, six guidelines for managing complex socio-technical systems (CSS), proposed by the authors of this paper in an earlier work, are adopted as a basis. The guidelines are: (a) design slack; (b) encourage diversity of perspectives when making decisions; (c) anticipate and monitor the impact of small changes; (d) monitor the gap between guideline and practice; (e) give visibility to processes and outcomes; and (f) create an environment that supports resilience. The applicability of the guidelines to construction is illustrated by an exploratory study of a refurbishment project. Also, as the use of the guidelines only makes sense in a CSS, the investigated project is described according to a set of characteristics of complexity.
KW  - Complex systems
KW  - socio-technical systems
KW  - refurbishment.
L1  - https://www.iglc.net/papers/details/945/pdf
UR  - https://www.iglc.net/papers/details/945
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -