TY  - CONF
TI  - Achieving a Lean Wayfinding System in Complex Hospital Environments: Design and Through-Life Management
AU  - Rooke, C.N.
AU  - Koskela, L.J.
AU  - Tzortzopoulos, P.
AD  - Postgraduate Researcher (PhD): School of the Built Environment. The University of Salford Maxwell Building
AD  - Professor of Theory based Lean project and production management: School of the Built Environment. The University of Salford Maxwell Building
AD  - Senior Lecturer: School of Built Environment. The university of Salford. Maxwell Building
ED  - Walsh, Kenneth
ED  - Alves, Thais
PY  - 2010
DA  - 2010/07/14
T2  - 18th Annual Conference of the International Group for Lean Construction
C3  - 18th Annual Conference of the International Group for Lean Construction
CY  - Haifa, Israel
SP  - 233
EP  - 242
AB  - Complex products, such as buildings and other infrastructure, should aim to provide value to the customer over all stages of the product life-cycle. This paper considers some of the challenges associated with maximising customer value when designing, producing, implementing and maintaining a wayfinding system for complex hospital environments. The hypothesis of this paper is that the tri-partite conception of knowledge flow provides a robust evaluative framework for the problems of wayfinding in complex hospital environments. The framework supplements the concepts of information and practice, conventionally applied in knowledge management, with a conception of physical objects and environments as knowledge carrying entities which are constituted, recognised and used in the course of social practice. From a lean perspective, the problems of wayfinding must be reduced or eliminated through adopting a lean knowledge management approach. A review of knowledge management, design, wayfinding and lean literature, together with ongoing participant action research at Salford Royal hospital, are reported in this paper. To ensure that wayfinding information remains immortal throughout the long life cycles of the building, a Through Life Management (TLM) approach is suggested. Thus TLM is viewed as an important consideration in lean construction.
KW  - Wayfinding
KW  - Design
KW  - Tri-partite conception of knowledge flow
KW  - Lean knowledge management
KW  - Unique adequacy
L1  - https://www.iglc.net/papers/details/703/pdf
UR  - https://www.iglc.net/papers/details/703
DB  - IGLC.net
LA  - English
N1  - Export date: 04 October 2026
ER  -